Shipping Policy

Shipping & Delivery Policy

Last updated: July 24, 2026

Thank you for shopping with Raised by a Hero, where every product is a digital download designed to help your child learn, grow, and thrive. Because we offer digital goods only, there's nothing physical to ship — no waiting on the mail, no shipping fees, and no delivery address required. Here's everything you need to know about how your products reach you.

1. Delivery Method

Every product is delivered electronically. As soon as your payment is confirmed, your download link appears on your order confirmation page and is also emailed to the address you used at checkout. Your files are provided as PDFs, which open on virtually any phone, tablet, or computer — no special software needed.

2. Delivery Time

Delivery is instant. There's no shipping wait — you can download and print your printables the moment your payment is confirmed.

3. Download Limit

There's no limit on how many times you can download or print your products. Once a bundle is yours, you can access it as often as you like and print fresh copies for repeated activities or for siblings, for personal home use.

4. If Your Download Doesn't Arrive

If you don't see your download link within a few minutes of purchasing, please:

        Check the confirmation page shown right after checkout.

        Look in your email's spam, junk, or promotions folder.

        Confirm you entered your email address correctly at checkout.

Still can't find it? Email us at ask@raisedbyahero.com with your order number and we'll make sure you receive your product as soon as possible.

5. Lost or Deleted Files

Accidentally deleted a file or lost access to your download? Don't worry. Just email us at ask@raisedbyahero.com and, once we confirm your purchase, we'll happily reissue your download link so you can get your printables back.

6. Free Updates & Revisions

If a product you've purchased is later improved or updated, you're entitled to the new version at no extra cost. Whenever possible, we'll send you a note letting you know how to grab the refreshed files.

7. International Customers

Because everything is digital, our products are available worldwide with no shipping costs or customs fees. Prices are shown in the currency displayed at checkout. Any currency-conversion fees charged by your bank or card provider are outside our control.

8. Customer Support

Questions about delivery or accessing your files? We're always happy to help — reach out any time at support@raisedbyahero.com.

Raised by a Hero is a brand operated and owned by INSPIRING GENZ LLC. All products, services, transactions, and business activities conducted through the Raised by a Hero website are operated by INSPIRING GENZ LLC. “Raised by a Hero” is used as the customer-facing brand and trading name of INSPIRING GENZ LLC.

By completing a purchase on raisedbyahero.com, you agree to this Shipping & Delivery Policy. We may update this policy from time to time, and the latest version will always be posted on this page.

Thank you for choosing Raised by a Hero — happy printing!