Last updated: July 24, 2026

This Privacy Policy describes how Raised by a Hero (the “Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit, use our services, or make a purchase from raisedbyahero.com, or otherwise communicate with us (together, the “Services”). “You” and “your” means you as a user of the Services, whether you're a customer, a visitor, or another individual whose information we've collected. Please read this policy carefully.

Raised by a Hero is a brand operated and owned by INSPIRING GENZ LLC. All products, services, transactions, and business activities conducted through the Raised by a Hero website are operated by INSPIRING GENZ LLC. “Raised by a Hero” is used as the customer-facing brand and trading name of INSPIRING GENZ LLC.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. When we do, we'll post the revised policy here, update the “Last updated” date above, and take any further steps required by law.

What Information We Collect

The information we collect depends on how you interact with our Site. “Personal information” means information that identifies or can be reasonably linked to you.

Information you give us directly

●        Contact details — such as your name and email address.

●        Order information — such as your name, billing address, email address, and payment confirmation.

●        Account information — if you create an account, your login details and any information used to keep it secure.

●        Customer support information — anything you choose to include when you message us.

Some features may ask you to provide certain information. You can choose not to, but that may limit your ability to use those features.

Information we collect automatically

When you use our Site, we may automatically collect usage data through cookies, pixels, and similar technologies — for example, your device and browser type, IP address, and how you navigate and interact with our Site.

Information we receive from third parties

We work with trusted providers who help us run our store and may share information with us, including our e-commerce platform (such as Shopify) and our payment processors, who collect payment details (like your card and billing information) to process your orders. Any information we receive from third parties is handled according to this Privacy Policy.

How We Use Your Information

●        To provide our Services — to process payments, deliver your digital downloads, manage your account, and send order-related notifications.

●        To communicate with you — to respond to your questions and provide customer support.

●        For marketing — with your permission where required, to send you updates, offers, and news about new products. You can opt out at any time.

●        For security and fraud prevention — to detect and prevent fraudulent, illegal, or malicious activity and keep our Site safe.

●        To meet legal obligations — and to enforce our terms and protect our rights and the rights of our users.

Cookies

Like most websites, we use cookies to power and improve our Site, remember your preferences, and understand how visitors use our Services. If our store runs on Shopify, you can read about Shopify's cookies at shopify.com/legal/cookies. Most browsers accept cookies automatically, but you can adjust your browser settings to remove or reject them. Please note that blocking cookies may cause some features of the Site to work incorrectly.

How We Share Your Information

We do not sell your personal information for money. We may share it in limited circumstances, including:

●        With vendors and service providers who perform services on our behalf, such as payment processing, hosting, data analytics, and customer support.

●        With marketing or advertising partners, where permitted and in line with their own privacy notices.

●        When you ask or consent for us to share it, such as through social media or login integrations.

●        To comply with the law, respond to legal requests, enforce our terms, or protect our rights and the rights of others, including in connection with a business transfer such as a merger or sale.

Children's Privacy

Although our products are designed for children to use, our Site and Services are intended for use by adults — parents, guardians, caregivers, and educators — who purchase on a child's behalf. Our Services are not directed to children, and we do not knowingly collect personal information from anyone under the age of 16 (or under 13 in the United States, consistent with the Children's Online Privacy Protection Act, “COPPA”).

If you believe a child has provided us with personal information, please contact us at support@raisedbyahero.com and we will promptly delete it. We ask that children do not use our Site or send us any personal information.

Your Rights & Choices

Depending on where you live, you may have some or all of the following rights over your personal information. These rights are not absolute and may apply only in certain circumstances.

●        Access — request a copy of the personal information we hold about you.

●        Delete — request that we delete your personal information.

●        Correct — request that we fix inaccurate information.

●        Portability — request a copy of your information in a transferable format.

●        Restrict or object — ask us to limit or stop certain processing.

●        Withdraw consent — where we rely on your consent, you may withdraw it at any time.

●        Manage communications — opt out of marketing emails using the unsubscribe link in any message. We may still send you essential emails about your account or orders.

To exercise any of these rights, contact us at support@raisedbyahero.com. We may need to verify your identity before responding, and we will never discriminate against you for exercising your rights.

Security & Data Retention

We take reasonable steps to protect your personal information, but no method of transmission or storage is completely secure, and we cannot guarantee absolute security. We recommend you avoid sending sensitive information through insecure channels. We keep your personal information only as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements.

International Users

Because we serve customers around the world, your personal information may be transferred to, stored in, and processed in countries other than your own. Where required, we rely on recognized legal transfer mechanisms, such as the European Commission's Standard Contractual Clauses, to protect your information when it's transferred internationally.

Third-Party Links

Our Site may link to websites or platforms operated by others. We are not responsible for the privacy practices or content of those third-party sites, and we encourage you to review their policies before sharing your information.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, or you'd like to exercise your rights, please reach out to us at support@raisedbyahero.com.

Your trust means everything to us. Thank you for being part of the Raised by a Hero family.